NEXTGAME STUDIO
NextGame Support Center
Last updated: October 10, 2026
Use an official channel below so the NextGame team can route your request. For payment issues, include the order reference, amount, and approximate time of the transaction.
NEXTGAME STUDIO
Official contact channels
Choose the channel that best fits your issue. Never include your password, one-time code, or access token in a support request.
NextGame will not ask you to send a password, OTP, or access token by email or Facebook.
Quick account and game guide
- Create a NextGame account, verify the requested contact method, and sign in.
- To add funds, open Recharge and review the amount and order details before confirming.
- Check the order status and your NextCoin balance in Account Center after payment.
- To use NextCoin in a supported game, open Transfer to a game, select the game, and review the amount before confirming.
Account and SSO issues
Contact us if you cannot sign in, do not receive a verification code, cannot link a game, or need help changing account details. For a game-only issue, include the game name and the approximate time it occurred.
Payments and NextCoin
For a payment enquiry, include your NextGame username, order reference, amount, and transaction time. Do not send payment-card credentials, passwords, OTPs, or access tokens.
Read the payments and refunds policy.
Personal data
Read the privacy policy or submit an account deletion request.